Privacy Policy
How we collect, use, and protect your personal information.
Last updated: January 2026
The Acupuncture College of Manitoba ("ACM", "we", "us", or "our") is committed to protecting the privacy and personal information of our students, prospective students, patients, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Manitoba's applicable privacy legislation.
1. Information We Collect
We collect information you provide directly to us, including:
- Name and contact information (email, phone, address)
- Educational background and transcripts
- Application materials and supporting documents
- Health information provided for clinic services
- Communications you send to us via forms, email, or phone
- Payment and billing information
2. Website Data Collection
When you visit our website, we may automatically collect:
- Browser type and version
- Pages visited and time spent on each page
- Referring website or source
- Device type and operating system
- IP address (anonymized where possible)
This data is collected through cookies and similar technologies to help us improve our website and understand how visitors use our services. See the Cookie Policy section below for details.
3. How We Use Your Information
We use the information we collect to:
- Process applications and enrollment
- Communicate with you about our programs and services
- Provide educational services and student support
- Deliver clinic services and manage patient records
- Process payments and manage financial records
- Respond to inquiries submitted through our contact form
- Comply with regulatory requirements under the Private Vocational Institutions Act
- Improve our programs, services, and website
4. Contact Form Data
When you submit a message through our contact form, we collect your name, email address, phone number (if provided), and message content. This information is used solely for the purpose of responding to your inquiry. Your contact form data is not shared with third parties, is not used for marketing purposes, and is retained only as long as necessary to address your inquiry.
5. Information Sharing
We do not sell your personal information. We may share information with:
- Manitoba Advanced Education and Skills Training (as required by PVI regulation)
- Professional regulatory bodies for certification and licensing purposes
- Service providers who assist in our operations (under confidentiality agreements)
- Law enforcement or regulatory authorities when required by law
6. Cookie Policy
Our website uses cookies to:
- Essential cookies: Required for basic website functionality
- Analytics cookies: Help us understand how visitors use our website
- Preference cookies: Remember your settings and preferences
You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, secure storage systems, and access controls limiting who can view personal information.
8. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Student academic records are maintained for a minimum of 55 years following program completion, as required by Manitoba regulation. Other records are retained in accordance with our records retention policy.
9. Your Rights Under PIPEDA
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Access your personal information held by us
- Request corrections to inaccurate information
- Withdraw consent for certain uses of your information
- Know how your information is being used and disclosed
- File a complaint with the Privacy Commissioner of Canada
10. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us:
Acupuncture College of Manitoba
1112 Notre Dame Ave
Winnipeg, MB R3E 0N8
Email: info@acmcanada.ca
Phone: (204) 691-1888